Terms and Conditions

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KG Woodworking LLC
Last Updated: December 11th, 2025

Welcome to KG Woodworking LLC. By using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.

All KG Woodworking products are handmade, and natural variations in wood grain, color, and pattern are normal. These variations are part of the uniqueness of handcrafted woodworking and are not considered defects.

We reserve the right to update product designs, pricing, or availability at any time.

• All prices are listed in USD unless otherwise stated.
   
• Payment is required at checkout through our secure third-party payment processors.
   
• Once an order is placed, we begin preparing it promptly. Changes or cancellations may not be possible once work has started, but we will do our best to assist.
   

• Shipping times are estimates and may vary due to carriers or custom handcrafted production times.
   
• KG Woodworking LLC is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.
   
• If a package is damaged during delivery, please contact us within 48 hours with photos so we can assist.
   

Because our products are handcrafted, we handle returns on a case-by-case basis.
Please reach out to us with pictures and your concerns.
 

We do not accept returns for:

• Normal wood variations
   
• Personalized items
   
• Items damaged from misuse, improper care, or neglect
   

For any issues, please contact us within 7 days of delivery.

Proper care will extend the life of your wooden products.
By purchasing, you agree to follow the provided care instructions, including:

• Hand wash only
   
• No dishwasher use
   
• Keep dry
   
• Oil as recommended
   

Failure to follow care instructions may void eligibility for refunds or replacements.

You agree not to:

• Copy images, designs, or content without written permission
   
• Use our site for fraudulent or harmful purposes
   
• Attempt to access secure parts of the site without authorization
   

All content on our website is owned by KG Woodworking LLC.

KG Woodworking LLC is not liable for:

• Misuse of products
   
• Allergic reactions to wood species or finishes
   
• Damage from improper care
   
• Losses caused by delivery carriers
   

To the fullest extent allowed by law, our liability is limited to the purchase price of the product.

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.